Last Updated: October 27, 2026
 

At SAYL, we believe that trust is the foundation of every great relationship. Just as we take a thoughtful and personal approach to designing spaces, we are equally committed to respecting and protecting your privacy.

This Privacy Policy explains how SAYL collects, uses, stores, and protects personal information when you visit our website, contact our studio, or engage our architectural and interior design services.

1. Information We Collect
 

When you interact with SAYL, we may collect certain personal information, including:

• Contact Information: Your name, email address, telephone number, and mailing address.

• Project Information: Property addresses, design preferences, project requirements, budgets, timelines, and other information relevant to your project.

• Website Information: Information collected through website analytics, cookies, and similar technologies, such as browser type, pages visited, and general geographic location.

• Communications: Information you voluntarily provide through contact forms, emails, telephone conversations, or consultations.

We collect only the information reasonably necessary to respond to inquiries, provide our services, and maintain our professional relationships.
 

2. How We Use Your Information
 

SAYL collects and uses personal information solely for legitimate business purposes related to our architectural design and interior design services.

This includes:

• Responding to inquiries submitted through our website.

• Scheduling consultations and discussing potential projects.

• Preparing design proposals, quotations, and service agreements.

• Communicating with clients throughout the design process.

• Coordinating with consultants, contractors, and municipal authorities where necessary.

• Meeting applicable legal and business obligations.

SAYL does not use information submitted through our website contact form for unsolicited email marketing, nor do we sell or rent personal information to third parties.

3. Sharing Your Information
 

Certain projects require collaboration with trusted third parties, including structural engineers, mechanical consultants, surveyors, builders, municipal authorities, and other professionals.

Where reasonably necessary, SAYL may share relevant project information with these parties to facilitate the design, approval, or construction process.

We may also use trusted technology providers to support website hosting, email communications, file storage, scheduling, and business operations.

We take reasonable steps to ensure personal information is shared only for legitimate business purposes and is handled appropriately.

4. Project Photography and Portfolio Use

As a design studio, we value the opportunity
to showcase our work through photography, architectural renderings, drawings, and completed project imagery.

SAYL may request permission to feature project materials on our website, social media platforms, or other promotional materials.

Where project materials contain personal information or identify a private residence, we will obtain appropriate consent before using or disclosing that information for promotional purposes.

We respect requests for confidentiality and understand that some clients prefer to keep their homes and projects private.

5. Cookies and Website Analytics
 

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and evaluate the effectiveness of our online presence.

These technologies may be provided by website hosting platforms, analytics services, or advertising providers.

You can manage or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

6. Data Security and Retention

SAYL takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, misuse, or loss.

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy contractual requirements, or comply with applicable legal obligations.

While we take privacy and security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

You may contact SAYL to:

• Request access to personal information we hold about you.

• Request corrections to inaccurate or outdated information.

• Withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.

• Request information about how your personal information is collected, used, or disclosed.

We will respond to privacy-related requests in accordance with applicable Canadian privacy laws.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, suppliers, consultants, or other service providers.

SAYL is not responsible for the privacy practices or content of external websites. We encourage visitors to review their respective privacy policies.

9. Updates to This Policy

SAYL may update this Privacy Policy periodically to reflect changes in our services, website functionality, business practices, or applicable legislation.

Any revisions will be posted on this page with an updated effective date.

10. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

SAYL | Custom Home Design & Interior Design